Order & Pay / QR setup
Purpose: Set up the QR codes guests scan, the menu they see, and how Order & Pay behaves.
When to use this: Standing up Order & Pay for a location, or changing the menu, branding, or rules.
Open Order & Pay in the portal. It has an Orders tab (covered in Operating Order & Pay) and a Menu management tab.
Generate a QR code
In the Pay at Table QR Generator:
- Choose the QR Type:
- Payment: the guest scans to view and pay an existing check.
- Order: the guest scans to browse the menu and place a new order.
- Pick the Revenue Center.
- Optionally set a Table Number.
- Generate the code, then Download PNG to print it or Open Link to test it.
A site-wide Landing QR is available too (see Branding & landing).
[INSERT SCREENSHOT: portal Pay at Table QR Generator with the Payment/Order toggle, Revenue Center, and Download PNG]
Manage the menu
In Menu management:
- Pull from POS to import the current menu. (An empty location prompts Pull menu from POS.)
- Edit what guests see. Use Add from POS to bring in a category, and edit items as needed.
- Publish to push the changes live. You'll confirm with Publish menu changes?.
Until you publish, an unpublished banner reads Draft not yet published., guests keep seeing the un-curated POS menu until your edits go live.
Reset (Reset to POS menu?) throws away every unsaved edit for that revenue center and starts over from the current POS menu. Re-syncing mid-edit discards unsaved edits too. Publish first if you want to keep your work.
Configuration
- Require Payment with Order: when on, guests must pay when they order; when off, orders go to the kitchen without payment.
- Menu Categories: choose which categories guests see (none selected shows all).
- Tip configuration: turn the tip section on and set the Quick-pick percentages.
- Pickup & delivery fees: set fees per order type.
- Branding: Accent color, Logo URL, and the landing graphic.
- Locations & landing page (Confirmed RVCs): the locations shown on the landing page, plus the Landing QR (with Copy and PNG).
- Default employee for new orders: orders fail until one is set.
- Tender configuration: which tenders settle Order & Pay payments.
Verify
- Open Link on a generated QR loads the customer page.
- After Publish, the customer page shows your curated menu and the Draft not yet published. banner is gone.
