Workstation
The Windows payment service that runs at the counter. It connects the till to a countertop card reader, takes payments, and reports them up to the cloud portal.
Start with whichever task you are here for.
Set up & maintain
- Install & reinstall: stand up a new counter, or repair one that stopped working.
- Daily procedures: the local config dashboard: reload settings, push offline transactions, upload logs.
- Setting up Mobile Terminal: point the counter at a handheld so the handheld acts as its reader.
- RVC routing for multi-MID sites: send different revenue centers to different merchant accounts on one PC.
Run & fix
- Terminal & EMV management: reset a reader, re-provision it, recover one that stopped communicating.
- Settings & configuration: tips, receipts, offline limits, and the other options that arrive from the cloud.
- Updater service: why a workstation isn't picking up a new version, the update window and the failure marker.
- Common errors: the messages you see on screen, what they mean, and the fix, plus the decline-code reference.
Reference
- Reference: supported readers and their secure-device profiles, and advanced support-only tools.
